We support USDT deposits and withdrawals on the ERC20 and OMNI layer. 

USDT should only be deposited to your ERC20 or OMNI USDT generated address. USDT deposits to Bitcoin (XBT), Bitcoin Cash (BCH) or Ethereum (ETH) generated addresses will not be credited and cannot be recovered. 

USDT (Omni Layer) and Bitcoin use the same address format so it’s important not to confuse your Bitcoin generated addresses with your USDT (Omni Layer) generated addresses.  Similarly USDT (ERC20) and Ethereum (ETH) use the same address format.  Ensure you are using the correct address for the asset you are depositing prior to sending.

If you require further clarification or have any other enquiries feel free to contact our support team here.