For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Canada Post funding provider (in-person cash and debit card deposits)
The Canada Post In-Person Payment (IPP) method allows our Canadian clients to quickly fund their Kraken accounts from their nearest Canada Post locations.
IMPORTANT: This method is for deposits only. You will not be able to withdraw funds through Canada Post.
In order to access In-Person Payments, your Kraken account must:
  • Be registered in Canada.
  • Your Kraken account must be verified to the Intermediate or Pro level.
  • Use a phone number that is not registered with any other Kraken account.
Deposit amounts
Canada Post prefers that clients use consistent amounts.
For example, if you wish to send 1,750 CAD, it is recommended that you break it up as follows: 500 CAD, 499 CAD, 498 CAD, 253 CAD.
Canada Post charges a fee of 3.95 CAD to send the deposit and Kraken charges a fee of 1.25 CAD + 0.25% to receive the deposit.
Limits: Clients can make deposits, up to 500 CAD per transaction and a total of 7,500 CAD per day using this funding method.
Funding options
For additional information on funding providers, fees, minimums and processing times, see our deposit options and withdrawal options for more details.
Deposit instructions
For step-by-step instructions, see: How to deposit funds using Canada Post.
The decimal and thousands separators shown in this article may differ from the formats displayed on our trading platforms. Review our article on how we use points and commas for more information.