New verification requirement for EUR funding

We're adding new banking partners in order to significantly grow our fiat funding options around the world.

In order to accomplish this, we need to streamline our verification tiers so that they are consistent across all fiat funding methods.

On March 29th, 2019, we sent an email to our Starter-level clients (formerly known as "Tier 2") notifying them of the need to upgrade to Intermediate-level (formerly known as "Tier 3") in order to be able to continue using EUR funding.

See: Required documents for intermediate level verification.

What does this affect?

This announcement only affects clients who deposit or withdraw EUR.

This announcement does not affect:

  • USD deposits/withdrawals (already requires Intermediate-level)
  • CAD deposits/withdrawals (already requires Intermediate-level)
  • Cryptocurrency deposits/withdrawals (available to all levels)
  • Trading (available to all levels)

What if I don't want to upgrade?

Starter clients are still able to:

Starter clients can increase their verification at any time.