On Feb 28th, between 23:00 - 23:30 UTC, you may experience issues with live chat support due to scheduled maintenance. Consider submitting a request or giving us a call.
Errors for trading and withdrawals “Invalid Arguments”, “Invalid Price” and “Null”
On the New Order form for Trading and on the Withdrawal form, symbols ($, €, ₿, etc) cannot be used anywhere.
Also if you use decimal values, be aware that:


Not AcceptableAcceptable
$6300 6300
For trading specifically, also keep in mind Price and volume decimal precision.
For withdrawals specifically, also keep in mind: