For information on changes for our US clients, please visit our Support Center article.

Errors for trading and withdrawals “Invalid Arguments”, “Invalid Price” and “Null”
On the New Order form for Trading and on the Withdrawal form, symbols ($, €, ₿, etc) cannot be used anywhere.
Also if you use decimal values, be aware that:
  • There has to be a number before the decimal place.
  • Must use dot decimal separator, not a comma decimal separator.

Examples

Not Acceptable
Acceptable
$6300 
6300
€5.200
5200
.001
0.001
For trading specifically, also keep in mind Price and volume decimal precision.
For withdrawals specifically, also keep in mind: