For compliance-related reasons, the ledger includes two entries for every deposit and withdrawal.
Deposits
Crypto Deposits
- The first entry is for when you broadcasted your deposit to the blockchain.
- The second entry is for when the deposit was credited to your Kraken account after meeting the minimum number of confirmations.
Fiat Deposits
- The first entry is for when the deposit reached our banking partner.
- The second entry is for when the deposit was credited to your Kraken account.
Withdrawals
Crypto Withdrawals
- The first entry is for when you made the withdrawal request.
- The second entry is for when the withdrawal was broadcasted to the blockchain by us.
Fiat Withdrawals
- The first entry is for when you made the withdrawal request.
- The second entry is for when the withdrawal was marked from "Sending" to "Success".
- This is not the same date as when you actually received the withdrawal.
- There's no way for us to tell if/when you received a withdrawal.
- EUR and USD withdrawals are automatically marked as "Success" after two weeks from the request date.
- CAD withdrawals were never marked as "Success" until May 16th, 2018.