Digital assets deposit statuses

When processing digital assets deposits in our system they are labelled to inform you about their transaction status. The transaction statuses tells you at what stage of processing your deposit is. Below is a list of these transaction statuses for digital assets deposit and what they mean.

 

Status Meaning Action you have to take
Screen_Shot_2019-03-18_at_1.30.50_pm.png The transaction is confirming on its respective digital assets network None
1.png The deposit has received the required amount of confirmations on its respective digital assets network to be credited to your account  None
2.png The deposit has been held and has to be manually checked by our support staff Contact support here.
3.png The deposit has failed likely due to not meeting our deposit minimums. None