When processing digital assets deposits in our system they are labelled to inform you about their transaction status. The transaction statuses tells you at what stage of processing your deposit is. Below is a list of these transaction statuses for digital assets deposit and what they mean.
|Status||Meaning||Applies to||Action you have to take|
|Pending||Transaction has been received, pending checks by our systems||All digital assets funding methods||None|
|Confirming||The transaction is confirming on its respective digital assets network||All digital assets funding methods||None|
The deposit has received the required amount of confirmations on its respective digital assets network to be credited to your account
|All digital assets funding methods||None|
|On hold||The deposit has been held and has to be manually checked by our support staff||All digital assets funding methods||None, wait for our support staff to contact you|
|Failure||The deposit has failed||All digital assets funding methods||None, wait for our support staff to contact you|