Digital assets deposit statuses

When processing digital assets deposits in our system they are labelled to inform you about their transaction status. The transaction statuses tells you at what stage of processing your deposit is. Below is a list of these transaction statuses for digital assets deposit and what they mean.

 

Status Meaning Applies to Action you have to take
Pending Transaction has been received, pending checks by our systems All digital assets funding methods None
Confirming The transaction is confirming on its respective digital assets network All digital assets funding methods None

Success

The deposit has received the required amount of confirmations on its respective digital assets network to be credited to your account

All digital assets funding methods None
On hold The deposit has been held and has to be manually checked by our support staff All digital assets funding methods None, wait for our support staff to contact you 
Failure The deposit has failed All digital assets funding methods None, wait for our support staff to contact you