Digital assets/cryptocurrency withdrawal statuses

When processing digital assets/cryptocurrency withdrawals in our system they are labelled to inform you about their transaction status. The transaction statuses tells you at what stage of processing your withdrawal is. Below is a list of these transaction statuses for digital assets/cryptocurrency withdrawals and what they mean. 

Status Meaning Applies to Action you have to take
Initiated The withdrawal has been requested and our system is performing internal checks All digital assets funding methods None
Pending Internal checks are complete, withdrawal transaction is sent to payment gateway for processing All digital assets funding methods None
Sending Withdrawal transaction has been broadcasted to the respective digital assets network All digital assets funding methods None

Success

The withdrawal has received one (1) confirmation on its respective digital assets network

All digital assets funding methods None
On hold Tthe withdrawal has been held and has to be manually checked by our support staff All digital assets funding methods None, wait for our support staff to contact you 
Failure The withdrawal has failed All digital assets funding methods Click on the withdrawal ID and check the "Reason"-field; wait for our support staff to contact you