Note that SWIFT (SMBC) deposits were disabled at 11:59 PM (JST) on March 20, 2018. Any deposits not received by this time were returned to the sending bank.
Depending on your region and verification level, you can still fund your Kraken account using EUR wire transfers.
- Sign in to your Kraken account.
- Go to the Funding > Deposit > EURO (EUR) page.
- Select “Wire Transfer" from the drop down menu and follow the displayed instructions.
Be sure to instruct your bank to transmit the funds in EUR only. Funds transmitted in any other currency will be rejected because Fidor accepts EUR only.
Also, please note that only clients with bank accounts in the SEPA zone can withdraw EUR. If you deposit EUR but live outside of the SEPA zone, you can only withdraw crypto assets.
If you don't see the EUR option on your Funding > Deposit page, it means that your verification level is not high enough and/or your region is not supported by our banking partners.