As reported in financial news outlets, the French Group BPCE is planning to close Fidor Bank. As a result, we are currently working closely with Fidor to organize a seamless transition of our operations by mid-2023.

We have already started taking actions to encourage our clients to move to different funding options. We are taking these steps to ensure that our clients will have sufficient time to switch to other funding methods. At the same time, we are also working on enabling additional deposit and withdrawal options.

We will communicate with you in a timely manner before the funding option via Fidor is discontinued, as well as any other major updates. If you have any questions or concerns, please feel free to contact Support.

If you have stored the deposit instructions, you may still deposit using the Fidor (SEPA) and Fidor (Wire Transfer) deposit methods. For the time being, deposits are being processed as usual via our Fidor Bank account.

However, we no longer display the Fidor (SEPA) and Fidor (Wire Transfer) deposit methods on your account funding page and strongly encourage you to transition to one of the deposit methods currently displayed on your funding page.

For more information on other EUR deposit options, fees, minimums and processing times visit our cash deposit options article.

If you have added a withdrawal account for Fidor (SEPA) by December 15, 2022 you will be able to continue to withdraw funds via Fidor Bank for the time being. If this is not the case, please use other EUR withdrawal methods available on your account.

For more information on other EUR withdrawals options, fees, minimums and processing times visit our cash withdrawal options article.

Kraken aims to discontinue EUR deposits via Fidor Bank latest by mid-2023. We will be taking a gradual approach in removing this option and communicate to you in a timely manner when we will no longer process deposits via Fidor Bank.

However, we strongly encourage you to start using a different deposit method available on your Kraken account to avoid any disruptions. For an overview and additional information about our deposit methods, visit our cash deposit options article.

Kraken aims to discontinue EUR withdrawals via Fidor Bank latest by mid-2023. If you have added a withdrawal account for Fidor (SEPA) by December 15, 2022 you will be able to continue to withdraw funds via Fidor Bank for the time being. We will be taking a gradual approach in removing this option and will communicate with you in a timely manner when we will no longer process deposits via Fidor Bank.

Currently, the Fidor Bank (SEPA) and Fidor Bank (Wire Transfer) deposit methods are not displayed on your funding account page. If you have used the Fidor Bank deposit methods in the past and you have saved the deposit instructions in your bank, you may still fund your account via Fidor Bank for the time being. However, we strongly encourage you to start using one of the funding methods available on your funding page to avoid any disruption.

If you do not see the Fidor Bank (SEPA) withdrawal method on your funding page, this means that your account did not have any bank account information saved for this method as of December 15, 2022 and the withdrawal method is no longer available for your account. Please use one of the other withdrawal methods available on your account. For additional information about our withdrawal methods, visit our cash withdrawal options article.