Processing times for our fiat currency deposit methods may vary, but estimates are listed below.
|Deposit method||Estimated processing time|
|EUR SEPA||1-5 business days|
|EUR SWIFT||1-5 business days|
|USD SWIFT||1-5 business days|
|USD US domestic wire transfer||1-5 business days (first deposits may require at least two additional business days)|
|CAD SWIFT||5-12 business days|
These are estimates and delays in processing are possible.
Allow a minimum of 5 business days before assuming something is wrong with a deposit
Note: Avoid contacting the receiving bank if you experience deposit issues. Contacting the receiving bank will result in additional delays.
Please be aware that SWIFT (SMBC) EUR and USD deposits were disabled at 11:59 PM (JST) on March 20, 2018. Any deposits not received by this time were returned to the sending bank.