Fiat currency deposit statuses

When processing deposits in our system and by our payments partners, deposits are labelled to inform clients about their transaction status. The transaction statuses tell you at what stage of processing your deposit is at.

Below is a list of these transaction statuses for deposits and their meaning. 

 

Status Meaning Applies to Action you have to take
Screen_Shot_2019-03-18_at_1.30.50_pm.png The deposit has been received by our funding partner.

Domestic USD funding methods (FedWire and ACH)

Contact support if you see this status for more than 2-3 hours. We may also reach out to you.
2.png The deposit has to be manually checked by our support team. All fiat funding methods Contact support.
We may also reach out to you.
Screen_Shot_2019-02-12_at_6.18.06_pm.png The deposit has been received and is currently being processed. Domestic USD funding methods (FedWire and ACH) Contact support if you see this status for more than 2-3 hours. We may also reach out to you.
1.png The deposit has been received, processed, and credited to your account. All fiat deposit methods No action required.
3.png The deposit has failed. All fiat deposit methods Contact support.
We may also reach out to you.