Processing times for our fiat currency withdrawals methods may vary, but estimates are listed below.
|Withdrawal method||Estimated processing time|
|EUR SEPA||1-5 business days|
|EUR SWIFT||1-5 business days|
|USD SWIFT||1-5 business days|
|USD US domestic wire transfer||1-5 business days (first deposits may require at least two additional business days)|
|CAD SWIFT||5-12 business days|
These are estimates and delays in processing are possible.
Allow a minimum of 5 business days before assuming something is wrong with a withdrawal.
Note: Avoid contacting the receiving bank if you experience withdrawal issues. Contacting the receiving bank will result in additional delays.
Please be aware that SWIFT (SMBC) withdrawals were disabled at 12:00 PM (JST) on March 27, 2018.