Fiat currency withdrawal processing times

Processing times for our fiat currency withdrawals methods may vary, but estimates are listed below. 

Withdrawal method Estimated processing time
EUR SEPA 1-5 business days
EUR SWIFT 1-5 business days
USD SWIFT 1-5 business days
USD US domestic wire transfer 1-5 business days (first deposits may require at least two additional business days)
CAD SWIFT 5-12 business days


These are estimates and delays in processing are possible.

Allow a minimum of 5 business days before assuming something is wrong with a withdrawal.

Note: Avoid contacting the receiving bank if you experience withdrawal issues. Contacting the receiving bank will result in additional delays.

Please be aware that SWIFT (SMBC) withdrawals were disabled at 12:00 PM (JST) on March 27, 2018.

Please click here for more information.