When processing fiat currency withdrawals in our system and by our payments partners, withdrawals are labelled to inform about their status. The transaction statuses tells you at what stage of processing your withdrawals is. Below is a list of these transaction statuses for withdrawals and their meaning.
|Status||Meaning||Action you have to take|
|Indicates that the withdrawal has been processed in our systems and sent to our payments partner for processing||None|
|Indicates that the withdrawal has been processed by and sent out by our payments partner||None|
|Indicates that the withdrawal has been held and has to be manually checked by our support staff||Wait for our support staff to contact you|
|Indicates that the withdrawal has failed||Wait for our support staff to contact you|
Note: Canadian dollar (CAD) withdrawals will only show as "Sending" and won't automatically update to "Success".