Duplicate withdrawal information

This error code comes up when clients try to create a new withdrawal address with the same description as an existing withdrawal address on their account.

All crypto withdrawal addresses must have a unique description. This applies across all currencies.

eg. If you have an XBT withdrawal address called "my vault", then you cannot create an ETH withdrawal address also called "my vault". 

  • Avatar
    Kraken User

    Good morning,

    my recent deposit of € 375,00
    QCCZVDY 09-22-17 09:04:13 +0200 Fidor Bank AG (SEPA) UNCRITMM €375.00

    is on ON HOLD status.

    I suppose the reason is that it's ecactly the same as the previous day deposit

    QCCEO3X 09-21-17 08:53:49 +0200 Fidor Bank AG (SEPA) UNCRITMM €375.00

    but those are 2 different deposits!

    Could you please help me?

    Gabriele Fortino user LELEITO AA13 N84G CFMY VKEI email: leleito@gmail.com

    Thanks!

  • Avatar
    Kraken User

    Dears,

    i have made one withdrawal but an error in the web made me 2.
    Only want to do one. I want to cancel the withdrawal ACCYARV-AVWBFA-X2GM2C.
    Thanks

  • Avatar
    Kraken User

    Dears,

    i have made one withdrawal but an error in the web made me 2.
    Only want to do one. I want to cancel the withdrawal ACCYARV-AVWBFA-X2GM2C. txespirito@gmail.com
    Thanks