How can I see the balance available for new orders?

Unfortunately your available balance for new orders isn't displayed on the site. We realize that this is very inconvenient and we're working on adding the available balance, but I don't know when it might be ready.

If you have trades on to buy with EUR (for example), you can go to Funding > Withdraw > EUR and look at your "withheld" amount. Your "withheld" amount is usually the amount you have tied up in open orders, so that number subtracted from your balance in EUR will tell you how much EUR you have left for new orders. If your balance in EUR is less than your verification tier withdrawal limit, then the figure listed as your "maximum withdrawal" amount will be the same as the amount of funds you have left for new orders. The same goes for other currencies - you can look under Funding > Withdraw > [currency] to see how much is withheld in that currency. It's a workaround and not a great one, but it's the best I can tell you at the present time.

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    Kraken User

    Dear Sir or Madam,

    although on my deposit the money has been received and is on Success,
    I only get a value of 0 for Balance.
    Please to enlightenment.
    Many Thanks

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    Kraken User

    Same issue

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    Kraken User

    I have the same problem. I have money on my deposit with success message but no balance.

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    Kraken User

    Same issue. When I try to buy bitcoin I got "Insufficient funds" message.

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    Kraken User

    Same case for me. Deposit status is success, but amount does not shows up in balance for trade..
    While trying to place an order, it fails and says Insufficient Funds.

    Edited by Kraken User
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    Kraken User

    Same issue, I'm glad I'm not alone.

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    Kraken User

    Same here, please make those funds available asap. Thx

     

    *UPDATE: Solved for me.

    Edited by Kraken User
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    Kraken User

    Same here, deposit successful but balance is 0. When will it be solved?

     

    *Solved after 3 hours

    Edited by Kraken User
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    Kraken User

    Please come back to us with a solution, we all have our money stuck in your platform and cant trade at all. it is very inconvenient. When i will be able to use my money to buy if i can t use my deposit.

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    Kraken User

    Above answer is also not related to our issue, we are not able to trade. urgent help please.

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    Kraken User

    I can t even see my deposit in withdraw section in my currency.

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    Kraken User

    I´m not able to trade as well, please help us kraken support

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    Kraken User

    I had the same (11.27 was my comment), but now it's in my balance, thank god.

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    Kraken User

    How long did it take from deposit to balance?
    thanks

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    Kraken User

    My problem is also sorted takes around 3-4 hours to reach thanks Kraken

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    Kraken User

    I reached out to Kraken Support as well, it's now fixed. It took in total around 3.5 hours from deposit to balance updated.

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    Kraken User

    Same problem. How long did it take from deposit to balance?
    thanks

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    Kraken User

    Same problem. Now the deposit is gone in the funding tab. It seems like i never transfered any money? Please help. I dont want my money to vanish.

    Edited by Kraken User
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    Kraken User

    I have another problem. yesterday i made a Agur transfer to my Kraken-wallet, until now i didnt receive it. The transaction ID shows exactly the same wallet. And yes I used Agur wallet on kraken.

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    Kraken User

    Deposits are not showin up.

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    Kraken User

    how long will it take before you can use the funds?

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    Kraken User

    I had the same problem yesterday but now the funds are "on hold". When will it be possible to operate?

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    Kraken User

    I have the same issue, the Funding > deposit section says successful deposit, but my funds are not available to use.

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    Kraken User

    Same issue for me !
    And now my deposit has desappeared from the "Funds" section...

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    Kraken User

    Same issue for me ...

    Please fix it
    Thank you

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    Kraken User

    Same issue for me .
    Thanks in advance for fixing that issue.

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    Kraken User

    Same issue. I can't check my available funds on the withdrawal page as withdrawals are offline! Tried to place trade for Bitcoin anyway and it states I have insufficient funds! Please fix now.

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    Kraken User

    I have the same issue. It says my deposit was a success but the money doesn't show up on my balance.

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    Kraken User

    Same here, please make sure our deposited money gets available asap. Thx

    SOLVED for me.

    Edited by Kraken User
  • Avatar
    Kraken User

    Same for me, deposit success but no money (€) on my balance :-(
    Just wait ?