If you're "Pre-Verified" for a level, this means that you've successfully completed the verification process for that level, but we aren't ready yet to offer this level of service in your area (country or state).
In most cases, we can't offer this level of service in your area because we're still in the process of completing the legal requirements for operation in your area.
When you first create your Kraken account, we send you an email with the subject "Account for Kraken confirmed" that explains what services we can currently offer in your area.
We allow users to get pre-verified so they are ready to go as soon as we are, and will send an email notification at that time.
We're working as hard as we can to complete the legal requirements as soon as possible, but unfortunately it's a slow and unpredictable bureaucratic process.