Execution times can vary, but typical estimated times are listed below.
- EUR SEPA: 1-5 business days
- USD domestic wire (SynapsePay): 1-5 business days
- USD SWIFT (SMBC): 1-5 business days
- EUR SWIFT (SMBC): 1-5 business days
- JPY domestic withdrawals: 1-5 business days
- CAD EFT: 2-5 business days
These are estimates only and additional delays in processing are always possible.
Some of our payment providers may request additional KYC documents on a case by case basis before processing withdrawals. These documents can include an ID confirmation photo or proof of source of funds documents.
* For SynapsePay withdrawals in particular, additional delays in processing are likely due to additional KYC requirements (usually proof of source of funds documents).