How long do withdrawals take?

Execution times can vary, but typical estimated times are listed below.

  • EUR SEPA: 1-5 business days
  • USD domestic wire (SynapsePay): 1-5 business days
  • USD SWIFT (SMBC): 1-5 business days
  • GBP SWIFT (SMBC): 1-5 business days
  • EUR SWIFT (SMBC): 1-5 business days
  • JPY domestic withdrawals: 1-5 business days
  • CAD EFT: 2-8 business days

These are estimates only and additional delays in processing are always possible. 

Some of our payment providers may request additional KYC documents on a case by case basis before processing withdrawals. These documents can include an ID confirmation photo or proof of source of funds documents. 

* For SynapsePay withdrawals in particular, additional delays in processing are likely due to additional KYC requirements (usually proof of source of funds documents).