1. 1

   Click on Buy Crypto at the top of the page and select the Buy option.
2. 2

   In the search field, type in the name of the asset you wish to buy. In this example, we'll buy XRP. Alternatively, you can scroll through the list of available crypto assets.
3. 3

   Enter the cash amount you want to spend, or click the toggle button to input the volume of crypto you want to buy. Before you click the Preview button, ensure that you have selected the correct Pay With method. You can pay with either your cash balance, your debit or credit card or with ACH online banking.
4. 4

   A confirmation screen will pop up to show the asset volume being purchased, the quoted asset price, fees and cash amount for the purchase. 
5. 5

   If everything looks right, click Confirm to complete the order.
6. 6

   When paying with your debit/credit card, additional confirmation with 3D Secure will need to be completed.

1. 1

   Click on Buy Crypto at the top of the page and select the Sell option.
2. 2

   In the search field, type in the name of the asset you wish to sell. In this example, we'll sell XRP. Alternatively, you can scroll through the list of your available crypto assets.
3. 3
4. 4

   Enter the crypto volume you want to sell, or click the toggle button to input the cash value you want to sell. Then click the Review button.
5. 5

   A confirmation screen will pop up so you can double check your order. 
6. 6

   If everything looks right, click Confirm to complete the order.

The Convert tab allows you to convert between any crypto and cash assets. While there are still some geographic restrictions on certain assets, there is no limitation on supported currency pairs!

1. 1

   Click on Buy Crypto at the top of the page and select the Convert option.
2. 2

   In the From drop-down menu, select one of your available assets.
3. 3

   Select any of the available currencies from the To drop-down menu.
4. 4

   Input the amount you want to convert and click the Review button.
5. 5

   A confirmation screen will pop up so you can double check your order.
6. 6

   If everything looks right, click Confirm to complete the order.

1. 1

   Click on Buy Crypto at the top of the page.
2. 2

   Select Payment methods and then Add a card.
3. 3

   Your first and last name are pre-filled with your legal name as verified on your Kraken account. If your card only has your initials and surname, or has an additional middle name, your bank should still validate your card. We do not accept payment cards issued in someone else's name.
4. 4

   Input the 16 digits found on your Visa or Mastercard card, add the expiry date and 3 digit security code found on the back of your card. 
5. 5

   Your address is pre-filled with the verified address on your Kraken account, however this can be edited if your card billing address differs.
6. 6

   Click continue once you have input the required information.
7. 7
8. 8

   Once your card has been validated, you will be able to select it from the Pay with options.

The default payment currency is pre-determined by your verified country of residence.

1. 1

   Click on Buy Crypto at the top of the page.
2. 2

   Select Payment methods and then Add a bank account.
3. 3

   Locate your bank by entering the name in the search field.
4. 4

   Input your online banking Sign-in credentials. Depending on your bank, you may need to provide additional verification via text message; email; phone call; etc.
5. 5

   Once confirmed, your online banking will be listed in the Pay with option.

To delete card or banking information, click on Payment methods. Next to the card or bank account you want to remove, click the 3 dots and select Remove.

If you do not see this option, then you will need to disable your Global Settings Lock.

A maximum of three attempts to save your payment card is allowed within a 30 day rolling period. Deleting saved cards will not reset this limit so be mindful of this before removing any of your saved card details.

Spend -> The amount debited from your account balance

Receive -> The amount credited to your Kraken balance

If you purchased with your card or online banking, there will be an additional HOLD Deposit entry. This is just a term to differentiate between an instant purchase and a cash bank wire deposit. The deposited funds are held for a specific crypto purchase, and should not be confused with a deposit that has been placed on hold.

Cash and bank wire deposits

Kraken supports a wide range of cash and bank wire deposits in the following currencies: USD, EUR, CAD, AUD, GBP, CHF and JPY. To be eligible for these deposit options, your Kraken account must be verified to Intermediate or Pro level. US residents (excluding NY, TX, WA and overseas US Territories) are also eligible for Express verification.

For step by step instructions, please see our support article on how to deposit funds to your Kraken account.

Bank wire withdrawals

Withdrawals via bank wire are available in USD, EUR, CAD, AUD, GBP, CHF and JPY. To be eligible for these withdrawal options, your Kraken account must be verified to Intermediate or Pro level. US residents (excluding NY, TX, WA and overseas US Territories) are also eligible for Express verification.

Our guide on how to withdraw funds from your Kraken account will show you how to do this.

Crypto deposits

With many different cryptocurrencies available on Kraken, deposit options are endless!

Have a look at our guide on how to deposit cryptocurrencies to your Kraken account for detailed instructions.

Remember to check the minimum deposit amount before you send any funds.

Crypto withdrawals

Withdrawing your crypto funds is quick and easy. Our guide on how to withdraw cryptocurrencies from your Kraken account provides detailed instructions.

Debit & credit card purchases

Debit & credit card purchases are available to Kraken users with Intermediate or Pro level verified accounts and residence in one of these supported countries. 

Kraken accepts Visa or Mastercard that support 3D Secure (3DS) which is in the same legal name as your Kraken account.

If your debit or credit card purchase has failed or continues to be declined, it could be for a number of reasons. Please contact our support team if your purchases continue to fail. 

ACH online banking purchases

To be eligible for ACH online banking purchases, your Kraken account must be verified to the Express, Intermediate or Pro level with residence in the USA.

If you are having trouble making a purchase through ACH online banking follow our troubleshooting tips. If the issue persists please contact our support team. 

This service is not available to residents in New York or Washington.

You can buy, sell and convert any asset to any other asset. Please note the following exceptions:

• There are some geographic restrictions which may affect the assets that are available in your verified country of residence.
• Cash-to-Cash pairs are not available in the USA.
• ETH2.S-ETH is not available.
• Newly listed coins may have a delay of a few days before becoming available.