General statement on forks, airdrops, and addition of new digital assets/cryptocurrencies

Our support team will not answer questions about potential or proposed forks, airdrops, or new digital assets/cryptocurrencies. Any announcements regarding forks, airdrops, and addition of new digital assets/cryptocurrencies will be communicated via email, our blog, and our Twitter feed.

Kraken makes no promises/guarantees/warranties on the outcome of potential or proposed forks or airdrops. Additionally, Kraken makes no promises regarding the addition of new digital assets/cryptocurrencies. While we make our best effort to handle these matters in a way that benefits the most clients, clients should not assume that Kraken will list any or all forks, airdrop, and new digital assets/cryptocurrencies.

In general for forks or airdrops, clients should manage their own digital assets/cryptocurrencies if they want to ensure that they have access to funds of all forks. It is advisable to withdraw affected digital assets/cryptocurrencies in the event of any fork or airdrop in which you may wish to participate. 

Do not contact our support team to inquire about potential or proposed forks, airdrops, or new digital assets/cryptocurrencies, there is nothing else for us to add than what is stated above.