As of July 2019, we have started offering limited phone support in English.
Our hours of operations are Monday to Friday, from 12:00 to 24:00 UTC.
You'll only see the phone support option when creating a support ticket for certain topics at support.kraken.com.
|Phone support can help||Phone support can't help|
✓ General questions
|✗ Verification issues
✗ Login issues
✗ API issues
Beware of scams
Our phone support is outbound only. This means you can request us to call you, but we don't have a public contact number that you can call yourself.
If you find a phone number associated with Kraken support online, it's a scam. Do not call it.