This error occurs when there is an insufficient amount of funds in your chosen currency. If you are looking to withdraw CAD to your bank account, you must first have CAD in your Kraken account.
To see how much CAD is in your account:
- Go to the Overview page of your.
- In the Balances table, look at the Canadian Dollar (CAD) row — not the Total Balances in C$!
A common mistake is to mixup the total estimated worth of the portfolio in CAD.
Balances will display the total value of all the currencies in your account, represented by the quote currency of the trading pair you currently have selected. It doesn't show how much you can withdraw.
You can see all see you total Canadian Dollar (CAD) balance in the Funding page.
If you do not have CAD in your account to withdraw, you will either have to:
- Trade the other available currencies in your account into CAD (you may have to trade into ETH or XBT first before making a second trade to CAD).
- Deposit CAD into your account. For instructions, click here.