Beware of phone scams

We do not currently provide support over the phone. However, please note that if we did provide this service, the specific telephone number would be displayed on Kraken's website and/or Support pages along with a clear message.

We do not contract with any external company for provision of support (neither email or phone).

If you have an issue, please submit a ticket request by clicking on "Submit a request" in the upper right hand corner of this page.

Please be aware of phishing scams where websites provide a support phone number for Kraken. If you come across a phishing scam, we greatly appreciate it if you send us a support ticket with information about the scam, so that we can best protect your accounts.

Check out this guidance for securing your account.