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'Insufficient Funds' error when placing an order

Last updated: August 8, 2025

If you get the "Insufficient Funds" error when you place an order, it could be due to the following:

Open orders may prevent more orders from being placed.

cancel

Solution: Cancel open orders (even stop orders) and try again.

Your open orders can be found by navigating to the Trade page, then viewing the Open Orders widget. You can cancel them by clicking on the “X” to the right of the order.

Placing a spot order for a currency pair which you do not have funds in will result in this error. For example, trying to place a BTC/USD order when your account currently only holds CAD.

Solution: Select a currency pair which matches the currencies you currently hold.

If you were looking to place a spot position on margin but did not enable margin, you can get this error. When margin is available for a market, there will be a toggle in the top right corner of the Order Form widget.

Activate margin

Solution: See articles on opening a spot position on margin, closing a spot position on margin and settling a spot position on margin.

The availability of margin trading services is subject to certain limitations and eligibility criteria.

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