In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Why Can't I Purchase an Evaluation?

If you're unable to complete an evaluation purchase, it's likely due to one of the following reasons.

What it means: The total balance across all your active funded and evaluation accounts has reached the $200,000 maximum. This limit is cumulative across all accounts.

How to resolve: Close an existing funded or evaluation account to free up capacity, then try purchasing again. You can also wait for a funded/evaluation account to breach, which would reduce your total funded capital.

What it means: Your account has been restricted from Kraken Prop. This can happen for various compliance or policy reasons.

What it means: You selected "Pay with Kraken balance" but don't have enough USD in your Kraken account to cover the purchase.

How to resolve: Deposit funds into your Kraken account, or switch to credit card payment instead. Credit card payments only require basic verification (email and country).

What it means: You selected "Pay with Kraken balance" but your account is not fully verified.

How to resolve: Complete full identity verification in your Kraken account settings, or switch to credit card payment, which only requires basic verification.

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