Vouchers on Kraken Pro

Vouchers are a new type of reward you can earn on Kraken Pro. Unlike cash or crypto rewards, a Voucher gives you a specific benefit tied to a Kraken product — for example, a funded evaluation account or protection against a trading loss. Vouchers can't be withdrawn; instead, you redeem their benefit directly.

Open the Rewards Hub in Kraken Pro Mobile and go to the Vouchers screen. Your current Vouchers appear under the Active tab; used, redeemed, or expired Vouchers move to the History tab.

Some Vouchers are awarded automatically once you complete the offer's conditions (if any), you'll see a status like Paid out and can start using the benefit right away.

Other Vouchers must be claimed. If a Voucher requires claiming, you'll see a Claim now or Claim your voucher button on the card. Tap it to activate your Voucher. You'll also get an email when a Voucher is ready to claim.

Vouchers can have two separate time limits:

• Claim window: the time you have to claim the Voucher before it expires unclaimed.

• Benefit window: the time you have to use the Voucher's benefit (for example, close a Futures position) once it's active.

Not every Voucher has both. Check the details on the Voucher card and in your notification emails for the specific dates that apply to your offer.

You'll receive an email when:

• you're awarded a Voucher,
• a Voucher is ready to be claimed (with a countdown to the claim deadline),
• you don't claim a Voucher in time, and
• a Voucher's benefit has been paid out.