All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.
In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.
In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.
In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Kraken VIP is a personalized experience built for clients managing significant capital, offering direct access, tailored support, and the clarity to act with confidence.
Within Kraken VIP, you have access to:
A dedicated Relationship Manager who understands your activity and supports your decisions with speed and context.
Rapid support with clear escalation paths.
Curated events and thoughtfully designed experiences.
Early access to new products and feature rollouts, enabling you to act ahead of broader release.
Private 1:1 sessions with our Chief Economist, Product Leaders, and Security Analysts.
As a VIP, access continues as long as qualification criteria are met. The program is built around how you engage with Kraken: your trading behavior, your balance, and your activity across products. This keeps access transparent and predictable.
Once you're a VIP, you get access to a set of benefits designed around your trading activity and goals.
A dedicated Relationship Manager who acts as your direct partner within Kraken, with full context on your activity and goals.
Rapid support: fast response times and escalation paths.
Early product access: new features and products ahead of public launch.
Private sessions: invites to product previews, market briefings, and security sessions.
World-class events: invitations to curated Kraken-hosted experiences.
Structured onboarding: a coordinated welcome process including an intro call, team introductions, and access to unique VIP content.
Your VIP status is reviewed on a rolling basis. To remain in the program, you must continue meeting any one of the following each month:
$10M+ average monthly balance.
$7M+ monthly spot volume.
Equivalent margin or futures activity.