In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Report and Cancel a Stolen Card

Last updated: July 13, 2026

If your card has been stolen, act quickly to prevent unauthorised transactions. As outlined in our terms of service, clients must report a stolen card promptly; we may be unable to refund unauthorised transactions if this hasn't been done.

To report a stolen card

  • Tap the card icon on the top right of your screen. Under Get help, tap My card was stolen.

  • Review the important information to confirm you want to cancel your card, then tap Yes, cancel.

  • Once your card is cancelled, you'll get the opportunity to order a replacement card.

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