In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

My Kraken Wallet has been compromised

Last updated: 15 September 2026

If you believe someone has access to your wallet, disconnect the affected device from the internet and use a secure device to protect any remaining assets.

  1. 1

    Create a new wallet with a new recovery phrase on a secure device.

  2. 2

    Write down and secure the new recovery phrase.

  3. 3

    Transfer remaining assets from the affected wallet to the new wallet.

  4. 4

    Revoke suspicious token approvals and disconnect unknown dApps where possible.

  5. 5

    Stop using the compromised recovery phrase.

  1. 1

    Secure the email, Google, Apple, or passkey account used to sign in.

  2. 2

    Sign out of unknown sessions and change the account password where applicable.

  3. 3

    Export the embedded wallet's keys if you need to move assets to a new wallet.

  4. 4

    Transfer remaining assets and revoke suspicious approvals.

Onchain transactions cannot be reversed. Kraken cannot freeze a seed phrase wallet or retrieve assets sent to another address.