In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Kraken’s VIP Portal

Last updated: July 17, 2026
VIP Portal

Kraken’s VIP Portal is a dedicated space within Kraken Pro where eligible clients can access account information, granular trading data and statistics, their Account Manager’s contact details and more.

The Kraken VIP status is assigned to clients based on historic trading volume and platform activity.

  • Monitor your trading activity - real-time balance, volume trends, and maker/taker breakdowns.

  • Direct line to your Kraken contacts - reach your dedicated Relationship Manager, request a call with our Chief Economist for market insights, or connect with a Product Leader for platform feedback and feature requests.

  • Exclusive rewards - milestone gifts for tenured VIPs and curated events/experiences.

  • Market reports - weekly and monthly recaps and index commentary, delivered directly in the portal.

  • Priority VIP support for account or platform issues.

  1. 1

    Go to pro.kraken.com and sign in to your Kraken account.

  2. 2

    Click on the user icon in the top-right corner of the screen, then click VIP.

    VIP

To learn more about the VIP Portal, reach out to our Account Management team:

Need more help?