In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Changes for Clients Residing in the United Kingdom

Last updated: August 8, 2025

The Financial Conduct Authority (FCA) has introduced new rules for crypto assets in the United Kingdom (UK). Due to the new regulations imposed by the FCA, Kraken’s UK clients will experience changes accessing the Kraken product.

To ensure our UK clients still have the ability to continue using Kraken, we implemented an assessment questionnaire and a self categorisation option to abide by the FCA’s new rules.

The changes outlined below only apply to retail clients residing in the United Kingdom.

The new FCA rules will have come into force, which means that:

Both new and existing clients are required to complete the assessment questionnaire to ensure there is no break in service for clients to use Kraken products. Please ensure you have completed the questionnaire to maintain access.

You can review existing restrictions for our UK clients.

If you have not completed the questionnaire, you will not be able to use our products until you complete it. You will see a banner prompting you to complete the questionnaire, please complete the questionnaire as soon as possible.

The brief assessment questionnaire is intended to help us assess your understanding of the risks involved in trading cryptoassets. You will need to complete this questionnaire to continue to trade crypto and access the products Kraken has to offer.

For more information on the questionnaire visit: UK Investor Education

If you do not successfully complete the assessment questionnaire, you’ll be allowed to take another attempt immediately. If you are not successful on the second attempt, you’ll be able to try again after 24 hours.

We’ve prepared some educational content that you are likely to know already and if not, it will help you understand the risks involved in greater detail.

Self Categorisation is a declaration of your current circumstances for statistical purposes.

There are two categories available for you to choose from. These are based on your personal circumstances. Examples of the declaration for self categorisation can be found below:

Other changes:

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    You will see a banner at the top of our website and apps which is needed in order to comply with the FCA regulations.

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    Our marketing material, such as emails about services, will include a disclosure to comply with the FCA regulations.

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    Our Affiliate and Referral programs will no longer be available to clients residing in the UK.

If you have any questions or concerns, our Support team is available to assist you 24/7/365.

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