In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Cryptocurrency withdrawal statuses

Last updated: June 6, 2025

Withdrawals for cryptocurrencies are labelled with a status to inform you of the stage of processing they are in.

This article refers to the Kraken Classic interface.  Which Kraken interface am I on?

Below is a list of these withdrawal statuses and what they mean:

Status

Meaning

Action to take

Initiated

The withdrawal has been requested and our system is performing internal checks. Takes up to 10 minutes. 

None.

Pending

Internal checks are complete, withdrawal transaction is sent to payment gateway for processing. Takes up to 10 minutes.

None.

Sending

Withdrawal transaction has been broadcasted to the respective digital assets network and is waiting for a blockchain confirmation.

None.

Success

The withdrawal has received one confirmation on its respective digital assets network.

None.

On hold

The withdrawal has been held and has to be manually checked by our support staff.

Contact Support.
We may also reach out to you.

Failed

The withdrawal has failed.

To see the failure reason click on the withdrawal ID and check the "Error" field.

Note: To request a withdrawal cancellation click the grey `X` next to the withdrawal. A withdrawal cancellation can only be requested while on “Initiated” and “Pending” status. A cancellation request while on pending status is not guaranteed to cancel the withdrawal.

How long do cryptocurrency withdrawals take?

This depends on the above processes at Kraken as well as the number of blockchain confirmations required by the destination you're sending your withdrawal to.

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