In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Order canceled due to "Insufficient Margin"

Last updated: March 31, 2025

We have limited funds available in our reserves for extending margin to clients.

If you tried to place an order to open a position using margin and it was cancelled with the reason "Insufficient margin", then this means that our margin pool for that currency is currently depleted.

You can see the reason for cancellation when you click on the ID of the cancelled order:

Trading_InsufficientMargin_10052020.png

This can happen to both limit orders and market orders, however this will never prevent you from closing a spot position on margin.

Margin is not reserved when you place a limit order, so if the margin pool is empty when the market hits your limit order then your order can still get cancelled instead of being executed.

Solution

  1. 1

    You can try and place a new order using margin at any time after a previous order was cancelled.

  2. 2

    You can also switch the margin pool you are using by changing the trading pair. For example, if your BTC/USD buy orders are not getting filled, you can try BTC/EUR instead. This may resolve the issue right away. When going long, you would use the quote (the second currency of the pair) and when going short, you would use the base (the first currency of the pair).

  3. 3

    Alternatively, try Kraken Futures as it does not utilize margin pools for funding. Kraken Futures works on a client-to-client basis, exchanging contracts between available parties so insufficient margin errors will not occur. If you are interested in the Futures platform, check if it is available in your area.

Need more help?