In Australia, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL No. 545124) provides wholesale clients with access to derivatives where the underlying assets are digital assets. Derivatives are complex, regulated financial products that are difficult to understand and may not be suitable for inexperienced investors. For eligibility, terms and conditions click here. Krak Pay is offered by Bit Trade Australia Pty Ltd (ACN 163 237 634), Authorised Representative of Flexewallet Pty Ltd (AFSL 448066). This information is general in nature and does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and read the relevant disclosure documents before making any decision.

Verification processing time

Last updated: December 5, 2025

If you have not received a verification success email, rest assured we are still verifying your documents. Please avoid submitting multiple verification requests.

All information and documents you submit for account verification are reviewed through our automated or manual verification methods. Depending on which method is used to verify your details, processing times can vary.

Estimated processing times for verification:

Verification type **	Estimated processing time	Method of verification
Standard verification	45 minutes	manual*
Standard verification	Instant	automated*
Verification for increased funding limits	a few days	manual*
Business	5 days	manual*

* If your application requires manual review, processing can take a few days.

** Depending on your country of residence, you may or may not be able to deposit or withdraw crypto or cash regardless of verification level. See our Support articles on geographic restrictions and cash funding availability.

Note: During periods of high demand, processing times can be slowed down considerably. If you experience a delay, it doesn't necessarily mean there is something wrong with your application.

We'll contact you if we need anything further from you, so monitor the email associated with your Kraken account.

Standard verification

For account verification, it won't help to upload the documents again.

To avoid delays in processing your application:

•
Ensure that all uploaded documents meet the required criteria.
•
If one or more documents are invalid, or do not meet the criteria, we will request that you upload new documents.

Higher limits or Business verification

The estimated processing time, in the table above, takes into account the correspondence between you and an onboarding specialist, as additional due diligence may be performed in order to comply with regulatory obligations.

We want this process to be as quick as possible for you! Most applications are processed in five days or fewer if we have received all the required documents. The processing of the application can begin only after all the required documents have been received.

Note: Additional documentation may be requested during the application process.

Verification processing time

Estimated processing times for verification:

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